FAQs

Are you a union shop?
Yes, our people are members for IUPAT DC81 Local 246. All printers, artists, embroiderers, finishers, office staff and sales people are card carrying members.

Are you licensed to print our union logo?
Image Pointe prints all union logos and is officially licensed to print for all unions requiring a license contract. This includes Teamsters, UAW, IBEW, IAFF. We also follow the official logo guidelines for all labor unions.

Do you do your own printing and embroidery?
Yes, our expert staff do all the printing and embroidery on site.

Do you sell wholesale to distributors? 
No, we only sell direct to end users. We do not discount for other distributors.

How can I pay for my order?
1. Orders can be prepaid with credit card. Cards Accepted: Visa, MasterCard, American Express, Discover
2. Net 30 accounts can be setup. Ask your sales rep.

When do you charge my card?
When you place an order with us we contact your credit card's issuing bank to authorize the transaction. The authorization process simply verifies your card has not been reported lost or stolen and has sufficient credit to cover the purchase price. We never charge your credit card until your order ships.